Payment Policy
Last Updated: October 2026
This Payment Policy explains how payments are handled when shopping at Bristol Favours Little Treasures through bristolfavours.co.uk.
Accepted Payment Methods
We accept the payment methods displayed during checkout.
Available payment options may vary depending on your location, device and payment provider.
Please select an available payment method and follow the checkout instructions.
Prices and Currency
Unless otherwise stated, prices are displayed in British Pounds Sterling (GBP).
Prices include applicable taxes where required.
Delivery charges and any other applicable costs are displayed before you submit your order.
Payment Authorisation
By placing an order, you confirm that you are authorised to use the selected payment method.
Your payment provider may require additional authentication.
Orders cannot proceed to dispatch until payment has been successfully confirmed.
Order Confirmation
After placing an order, you will receive an acknowledgement at the email address provided during checkout.
If you do not receive an email, please check your spam folder or contact us before submitting another order.
An order acknowledgement does not guarantee that every product is available.
If we cannot fulfil a paid order, we will contact you and arrange the appropriate refund.
Payment Security
Payments are processed through the payment providers available at checkout.
These providers maintain their own security and privacy arrangements.
Please never send full card numbers, card security codes, passwords or authentication codes by email or telephone.
Declined or Unsuccessful Payments
Payments may be declined due to incorrect billing details, insufficient funds, expired cards or security verification.
If a payment fails, please:
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Check your payment and billing details.
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Contact your bank or payment provider.
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Try another available payment method.
If you are uncertain whether a payment was successful, please contact us before attempting another purchase.
Pending or Duplicate Transactions
Unsuccessful payment attempts may result in temporary pending authorisations.
Your bank or payment provider determines when these authorisations are released.
If you believe you have been charged more than once, contact us with your order number and relevant transaction information.
Payment Verification
We may review orders when payment details appear inconsistent or transactions require additional verification.
Where necessary, we may request clarification.
If payment cannot be verified, we may cancel the order and refund any payment collected.
Refunds
Refund eligibility is explained in our Returns & Refunds Policy.
Approved refunds are normally issued to the original payment method unless another arrangement is expressly agreed.
We do not charge a refund processing fee.
Your bank or payment provider may require additional time to display the refund.
Payment Questions
If you notice an unfamiliar transaction or have concerns about a payment, please contact us.
You may also contact your bank or payment provider directly.
Nothing in this policy limits your applicable consumer or payment dispute rights.
Contact Us
Bristol Favours Little Treasures
134a Church Rd, Redfield, Bristol BS5 9HH, United Kingdom
Phone: +44 79 7444 9801
Email: contact@bristolfavours.co.uk
Website: https://bristolfavours.co.uk